BBF 2009 Unfied Collaboration Conferences
25 November 2009 – Fiera di ROMA
P3UC –Bracciano Room
Unified Communications enable a more efficient communication thanks to the IP-convergence of audio, data, and video transmissions. What’s more, Unified Communications lead to a more effective collaboration because they provide unique and easily accessible interfaces; workflows and presence technologies increase the interconnections among systems, business processes and people, therefore generating value. Nowadays these systems provide substantial economic savings and several advantages in the information and communications management, so they gather interest from big companies, small companies and public administration.
Chairman: Mario Massone, Founder Forum CU (unified communication) and CEO, MARKAB
Advanced collaborators have an edge. Do you?
Massimo Peselli, Country Leader Italy, Verizon Business
Towards Open Unified Collaboration
Diego Gosmar, Marketing Director, XENIALAB
The integrated communications in professional sphere
Roberto Agrone, BU PMR & Networks Systems Architect, Selex Communications
Giuseppe Aulicino, Coast Guard Command, Department of Infrastructure and Transport
Edoardo Calia, Research Laboratories Director, ISMB (Mario Boella Institute)
Speech by AVM
Speech by SNOM
WCN – Bracciano Room
Advanced Contact Centers integrate IP telephony collaboration with the SIP protocol (phone, instant messaging, videoconferencing, click-to-talk, presence information, desktop phone calling, voice mail etc.) to support enterprises in the improvement of the customer relations and in the cost savings.
Chairman: Mario Massone, Founder, CMMC, Customer Management Multimedia Competence
From CRM towards URM (Unified Relationship Management)
Giuseppe Innamorato, Platforms and Technologies Director, Xenialab
Speech by Aastra Italia
Speech by ZTE
For details about the complete event please click here.